EP 009 | Communications During a Time of Crisis

communications during a time of crisis

It is not business as usual – During a time of crisis, organisations need to be hyper agile and need to respond in the correct way to avoid reputational damage. We explore how business are forced to innovate during this time and how business models are changing, we look at the need to connect despite social distancing and we discuss trends, key takeaways and advice on how to respond in a time of crisis.

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meet our guest

Lauren Shantall

Lauren Shantall


Lauren Shantall is the owner and founder of marketing communications company, Scout PR & Social Media. The agency won Best Social Media Award at the AAXO Roar Awards early in 2018 and a Distinction in 2020, and the award for Emerging Entrepreneur 2016 at the BWA Regional Awards.

Scout PR & Social Media specializes in lifestyle and looks after standout brands like Spier; Decorex; 100% Design South Africa; Plascon; Herman Miller; the Nando’s Design Programme, Clout; Park Inn by Radisson; Design Indaba; and a host of others. Read more

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